Refund policy
Return and Refund Policy
We want you to love your TechWoven Case. If something isn't right, here's how returns work.
Return window
You have 7 days from the date of delivery to request a return.
Eligibility
- The case must be unused, undamaged, and in its original packaging.
- Proof of purchase (order number or receipt) is required.
Return shipping
- If the item arrived defective, damaged, or incorrect, we cover return shipping costs.
- If you're returning it for any other reason (change of mind, wrong color/model ordered), return shipping is the customer's responsibility.
Refunds
Once we receive and inspect your return, we'll notify you of approval or rejection. Approved refunds are issued to your original payment method within 5–7 business days.
Exchanges
If you ordered the wrong model or color, contact us within the 7-day window to arrange an exchange instead of a refund, subject to availability.
How to start a return
Email us at support@someusualthings.com with your order number and reason for return. We'll send you return instructions.
Non-returnable items
Used or damaged-by-customer items, and any item returned after 7 days, are not eligible for refund.